Frequently Ask Question
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General
On our Sunset Charters, you will explore the beautiful coastline of Bali. Departing from Serangan harbor, you will explore either the Nusa Dua or the Sanur coastline.
For our sail vessel the journey can take between 2-3hrs. This is the worst-case scenario and the sail vessel is heavily affected by wind, current and swell. Generally, it will take around 2.5hrs to reach the islands and only 1.5hrs to return to Bali as the currents and wind favor the return leg.
Yes, you can extend your charter beyond the standard charter duration (8hrs Day Cruise/4hrs Sunset Cruise). Extending the charter is charged at an hourly rate calculated from the standard rate. Please contact our staff to clarify the hourly rates for the vessel.
Yes, you may enquire a dinner set on your charter program. Wa have standard buffet menus available to choose, please consult with our charter specialist if you would like to place a special menu order.
Because of the distance and the speed our sailing catamaran that rely on the wind, Cruise to Gili Islands is not an option for us
Yes, we can, however we do recommend a professional party planner to assist and we’re happy to recommend some options on the island. If you would like to come early and setup your own decorations, that is also fine. If you require us to do the decorations, we recommend setting a budget and providing a clear outline of what you require.
We are located at Serangan harbor which is also the harbor our cruises disembark from.
Yes, photoshoot options are provided between the time of 5am-8am only. For pricing and availability please contact our helpful staff.
Weather & Conditions
Located in the tropics, Bali enjoys consistently warm and humid conditions year-round. The island experiences two primary seasons: a Dry season and a Rainy season. The Rainy season spans from mid-October to March, with most rain falling in the late afternoon and early morning. The islands featured in our Day Charters receive less monsoonal rain and are noticeably drier than Bali.
A charter reschedule is permitted when proposed at least 7 days prior to the original charter date, but there may be a rescheduling fee or it may not be accepted, depending on the specific terms of the charter agreement.
Rescheduling requests made between 6 – 0 day of the charter date will not be accepted, and it will be treated as a no-show, and no refunds will be issued. Cancellation of a rescheduled booking will be subject to our standard cancellation policy.
During adverse weather conditions, Aneecha Sailing Catamaran will adhere to the instructions or briefings published by the Harbour Master and Port Authorities. It must be noted that Aneecha will remain on schedule if there are no cruise/sail restrictions issued by the Harbour Master/Port Authorities due to the current weather conditions.
The waters of Bali and its nearby islands are typically a warm 27 degrees Celsius from July to September, rising to 29 degrees Celsius from November to May. Keep in mind that there can occasionally be cooler water due to currents.
Swells are a common occurrence in the Bandung Strait between Bali and the Nusa islands, though the islands themselves are well shielded. Our experienced captains skillfully position the vessel based on the sea conditions each day.
Inclusions
We have several charter packages to with variative incusion to suit the need. Please consult with our charter consultant for furhter detail
Basically the quoted price is based on lunch inclusion, please contact our charter consultant if you have your own preferrence.
Bring your own alcohol, snacks, food and non alcoholic beverages are not permitted to bring, we can provide you an alcohol as per request, please ask us for our beverage menu for your reference.
Yes there is, please contact our charter consultant for detail.
Our vessels are equipped with all the required safety equipment as set out by the Indonesian government. All safety equipment and procedures are regulated regularly by the Indonesian maritime authority.
Rates, Reservation & Payments
To secure a charter reservation date, a minimum deposit of 50% must be received by Aneecha. For balance payments, 100% of the charter fee must be paid a minimum of 48hrs prior to charter. For any bookings made within 48hrs prior to departure date, 100% of the charter fee must be received by Aneecha prior to disembarking. No charters will disembark until 100% payment is received by Aneecha.
We accept payment by Visa or Mastercard credit/debit cards, online bank transfers or payment link. The available payment options are displayed during the booking process. For CC a processing fee of up to 2.75% may apply. For payment link, processing fee is up to 3%.
Once your booking has been successfully completed, a Booking confirmation will be issued in respect of each charter booked and sent to the email address provided in your registered account. You MUST produce your Booking Confirmation(s) upon departure, together with your original valid photo identification document (national registration identity card, passport, driver’s license or other identification card or document as Aneecha Sailing Cataamaran may require for the cruise permit perusal).
At all times during the booking process, you will be advised to ensure the accuracy of your booking details (guest details, stay dates, charters types, charters rates, number of guest(s), Nationalities, Ages, Add-Ons). Aneecha Sailing Catamaran will not be responsible or liable for errors in booking details or non-acknowledgement and acceptance of the terms and conditions force majeure and refund or cancelation policies.
Charter rescheduling date is allowed under these specified conditions:
A charter reschedule is permitted when proposed at least 7 days prior to the original charter date, but there may be a rescheduling fee or it may not be accepted, depending on the specific terms of the charter agreement.
Rescheduling requests made between 6 – 0 day of the charter date will not be accepted, and it will be treated as a no-show, and no refunds will be issued. Cancellation of a rescheduled booking will be subject to our standard cancellation policy.
During adverse weather conditions, Aneecha Sailing Catamaran will adhere to the instructions or briefings published by the Harbour Master and Port Authorities. It must be noted that Aneecha will remain on schedule if there are no cruise/sail restrictions issued by the Harbour Master/Port Authorities due to the current weather conditions.
Regardless of the reason for the cancellation, the Client must notify the Company immediately about the cancellation by email if the charter of the booked vessel is cancelled by the Client.
In the event of cancellation, the client will be charged the following amount:
up to 50% of the full charter rate if the cancellation has been done up to 30 calendar days prior to the starting date of charter.
up to 100% of the full charter rate if the cancellation has been done less than 7 calendar days prior to the starting date of charter.